Responsibilities
- Excellent Written and verbal communication & Dynamic and engaging written communication style Ability to use written and verbal skills to establish rapport
- Technology comfort and should be tech savvy. Must maintain a high level of familiarity with the issues like - Internet issues, Connecting Wifi, Equipment Setup, Remote Control Issues, Registering/Creating online profile, Call Blocking, Setting up Email, Email Access issues, Voicemail Setup.
- Ability to investigate and analyze issues raised to provide a resolution.
- Must able to succeed in highly automated environment.
Educational Requirements
B.E, B.Com
Preferred Skills:
Customer Service
B.E, B.Com
Preferred Skills:
Customer Service
